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March 20, 2003
Um, thanks
I just got an automated phone call from Comcast, telling me they have increased upstream speed on my cable modem service to 256kbps. This is a good thing. The service is still too asymmetric for my taste, but it's nice to see Comcast recognizing that subscribers want to email or serve large files.
What's with the automated call, though? I suppose they want to make sure everyone knows about the change, because you need to restart your router to update the settings. Why not just send an email? The robot phone message was creepy.
Posted by Kevin Werbach at March 20, 2003 9:19 AM
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