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March 15, 2007
How to kill a great service
Verizon Wireless wants to charge me $1.99/month to program my Tivo over the phone.
WTF!?!
Get real, guys. This service is a long-overdue missing link to connect the mobile and home media ecosystems. It could be huuuuge. But limiting it to one carrier, and charging a nickle-and-dime monthly fee, is the surest way to kill it.
If you don't grok this yet, go read Josh Kopelman's fantastic post on the "Penny Gap."
Posted by Kevin Werbach at March 15, 2007 11:52 AM
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